FAQ

Is SpaceBay free?

Yes. SpaceBay is free on WordPress.org. SpaceBay Pro is a separate paid add-on. See Free and Pro.

Do I need the free plugin to use Pro?

Yes. SpaceBay Pro is an add-on. It needs SpaceBay installed and active, and WordPress 6.5 or newer. See Requirements.

Does Pro have a licence key?

No. You install the Pro zip and activate it like any plugin. See Licence and activation.

Where do members use the community?

On the community pages, which SpaceBay adds to your site. They work on phones and desktops, in light and dark mode. See The community portal.

Can I use SpaceBay inside my theme?

Yes. In Settings → Appearance, set Layout to Inside your theme. See Compatibility.

Can members sell things?

With SpaceBay Pro, members can open a shop and list products that link to their own store. SpaceBay never takes payments. See Member shops.

Can people log in with Google or Facebook?

Yes. See Log in with Google or Facebook.

Does SpaceBay work on multisite and in right-to-left languages?

Yes. It was tested on multisite and in Arabic. See Compatibility.

Can I export or erase a member’s data?

Yes, with the WordPress privacy tools. See Privacy and personal data.

What happens to my data if I delete the plugin?

Nothing, unless Delete all data when the plugin is deleted is on. See Updates and uninstall.

How do I add demo content?

Use WP-CLI: wp spacebay demo. See WP-CLI.

Where can I get help?

• SpaceBay (free): ask in the SpaceBay support forum on WordPress.org.
• SpaceBay Pro: get help at wpanchorbay.com.
• Bought on CodeCanyon: you can also use the Support tab on the CodeCanyon item page.

Please include your WordPress version, PHP version, the SpaceBay (and Pro) version and the steps that cause the issue. The latest documentation is at docs.wpanchorbay.com/spacebay.