---
title: Settings Reference
description: Every PointBay setting  what it's called on screen, its default value, and exactly what it controls.
---

This page is the complete reference for every PointBay setting. Every other page in this documentation links back here instead of re-explaining a setting from scratch, so if you only remember one page for "what does this field do," make it this one.

All settings live in one place: **WooCommerce → Settings → Loyalty Points**. In the WordPress admin sidebar this same screen is also reachable from the shorter **Loyalty** menu link under WooCommerce. The free plugin shows four fully working groups on this screen  **Earning Points**, **Redemption Rules**, **Referrals**, and **Display & System**  plus a locked preview of the two Pro-only groups, **VIP Tiers** and **License Settings**, each marked with a **PRO** badge and a lock icon you can hover for a link to buy Pro. With **PointBay Pro** active, those two groups unlock, and one extra field (**New Customer Bonus Points**) is added inside the existing Referrals group. There is no separate "save" per group  one **Save changes** button at the bottom of the page saves everything on the screen at once.

<img src="/pointbay/assets/screenshots/settings-buy-pro-upsell.png" alt="VIP Tiers and License Settings shown as locked PRO previews in the free plugin" data-lightbox="true" />

The screenshot above is what free-plugin users see for these two groups  every field is visible but disabled, so you know exactly what Pro adds before buying.

<img src="/pointbay/assets/screenshots/settings-page-full.png" alt="Full Loyalty Points settings screen showing multiple setting groups" data-lightbox="true" />

---

## Earning Points

Controls how customers accumulate points in the first place.

| Setting | Default | What it does | Valid values |
|---|---|---|---|
| **Points Per Dollar** | `1` | How many points a customer earns for every $1 of order subtotal (tax and shipping excluded). | Any whole number, `0` or higher. |
| **Points for Registration** | `0` | A one-time bonus credited when someone creates an account. | Any whole number. `0` turns the bonus off. |
| **Points for Product Review** | `0` | Points credited when a customer's product review is approved by a store manager. | Any whole number. `0` turns the bonus off. |
| **Order Status Trigger** | `Completed` | The WooCommerce order status that has to be reached before purchase points are credited. | `Completed`, `Processing`, or `On Hold`. |

<img src="/pointbay/assets/screenshots/settings-earning-points.png" alt="Earning Points settings group" data-lightbox="true" />

See the full walkthrough on [Earning Points](/pointbay/features/earning-points/).

---

## Redemption Rules

Controls how accumulated points convert into a discount at checkout.

| Setting | Default | What it does | Valid values |
|---|---|---|---|
| **Point Value ($)** | `0.01` | The monetary value of a single point when redeemed. At the default, 100 points = $1.00 off. | Any decimal amount greater than `0`. |
| **Redemption Mode** | `Cart Fee` | How the discount is applied to the cart. On screen this option is still labeled **Cart Fee (WC_Fee)**  the `(WC_Fee)` is an internal WooCommerce class name, not something you need to know; think of it simply as "Cart Fee." | **Cart Fee** (a negative line-item fee is added to the cart) or **Virtual Coupon** (a single-use coupon is generated and applied automatically). |
| **Minimum Points to Redeem** | `100` | The balance a customer must have before the redemption option appears at checkout. | Any whole number, `0` or higher. |

<img src="/pointbay/assets/screenshots/settings-redemption-rules.png" alt="Redemption Rules settings group" data-lightbox="true" />

See the full walkthrough on [Redeeming Points](/pointbay/features/redeeming-points/).

---

## Referrals

:::note
This group is part of the **free plugin**. The first two settings work without Pro; **New Customer Bonus Points** only appears with **PointBay Pro** active.
:::

Controls the refer-a-friend program, split across two settings owned by the free plugin and one owned by Pro.

| Setting | Default | What it does | Valid values |
|---|---|---|---|
| **Enable Referrals** | `Off` | Turns the referral program on. When off, no referral links or bonuses are generated anywhere on the site. | On / Off. |
| **Referral Bonus Points** | `1000` | Points credited to the *referrer* after the friend they referred completes their first order. | Any whole number, `0` or higher. |
| **New Customer Bonus Points** | `100` | A separate welcome bonus credited to the *new customer* (the person who was referred) after their own first purchase. This is a distinct field from Referral Bonus Points  the referrer and the new customer are each rewarded independently. | Any whole number. `0` skips this bonus, so only the referrer is rewarded. |

<img src="/pointbay/assets/screenshots/settings-referrals.png" alt="Referrals settings group" data-lightbox="true" />

See the full walkthrough on [Referral Program](/pointbay/features/referral-program/).

---

## Display & System

Options that don't change how points are earned or redeemed, but affect what shoppers see and how the plugin behaves behind the scenes.

| Setting | Default | What it does | Valid values |
|---|---|---|---|
| **Guest Notice** | `On` | Shows a login/register prompt at checkout to logged-out shoppers, reminding them they could be earning points. | On / Off. |
| **Delete Data on Uninstall** | `Off` | When on, deleting the plugin permanently erases every customer's points ledger, balances, and referral data. This cannot be undone. | On / Off. |
| **Debug Logging** | `Off` | Writes diagnostic messages about PointBay's own activity into WooCommerce's logging system, viewable under **WooCommerce → Status → Logs** (filed under the `pointbay` source). Leave this off unless you're troubleshooting an issue with support. | On / Off. |

<img src="/pointbay/assets/screenshots/settings-display-system.png" alt="Display & System settings group" data-lightbox="true" />

:::caution
Turning on **Delete Data on Uninstall** is irreversible once the plugin is actually deleted  every point balance and history record is gone for good. Leave this off unless you're certain you want a clean slate.
:::

---

## VIP Tiers

:::note[Pro feature]
Functional only with **PointBay Pro** active. Without Pro, this group still appears but as a locked preview  every field is visible and disabled, with a **PRO** badge and a link to buy Pro.
:::

Groups customers into membership tiers that multiply how many points they earn, based on how many points they've accumulated in the last 12 months.

| Setting | Default | What it does | Valid values |
|---|---|---|---|
| **Enable VIP Tiers** | `Off` | Turns on tier grouping and daily automatic tier recalculation. | On / Off. |
| **Tiers Configuration** | Bronze (0 pts, 1.0×) · Silver (500 pts, 1.2×) · Gold (2000 pts, 1.5×) | The tier editor itself, right here in this settings group (it appears once **Enable VIP Tiers** is on). Each row defines a **Tier Name**, a **Points Threshold** (annual points needed to reach that tier), and a **Multiplier** applied to every point a member of that tier earns. The separate **Referrals & Tiers** admin page is a read-only summary of this configuration, not an editor. | Any number of tiers; threshold and multiplier accept any positive number. |

<img src="/pointbay/assets/screenshots/settings-vip-tiers.png" alt="VIP Tiers settings group" data-lightbox="true" />

:::note
The tier editor rows currently show placeholder text inside each field rather than a persistent column header above the whole table. If you're not sure which field is which while editing, the order is always **Name → Threshold → Multiplier**, left to right.
:::

See the full walkthrough on [VIP Tiers](/pointbay/features/vip-tiers/).

---

## License Settings

:::note[Pro feature]
Functional only with **PointBay Pro** active. Without Pro, this group still appears but as a locked preview  every field is visible and disabled, with a **PRO** badge and a link to buy Pro.
:::

| Setting | What it does |
|---|---|
| **License Status** | Read-only. Shows **Active**, **Inactive**, or **Invalid** depending on whether your license key has been accepted. |
| **License Key** | Your WPAnchorBay license key, in the format `WPAB-XXXXX-XXXXX-XXXXX`. Paste it in and click **Activate** to unlock automatic updates and support. Once active, the field is locked and a **Deactivate** button appears in its place, letting you free up the license (for example, to move it to a different site). |

<img src="/pointbay/assets/screenshots/settings-license.png" alt="License Settings group showing Active status" data-lightbox="true" />

See [Installation & Licensing](/pointbay/getting-started/installation/) for the full activation walkthrough.
